FAQ

• What are the benefits to hiring a private investigator?

To find the answers and get the facts of the unknown so you can make better choices.

• What are the fees to hire a private investigator?

Each case is different and the fees depend mostly on the time involved and any research required. It is common practice to receive a retainer fee upfront and any other resources not used will be returned to you. We are more than willing to work with you to custom fit your needs to get the job done at a fair reasonable rate.

• What is process serving?

Service of process is the procedure employed to give legal notice to a person (defendant etc.) of a court order or documentation usually in regard to a civil matter.

• What is TSCM? (bug sweeping or wiretapping)

Technical Surveillance Counter Measures (TSCM) also known as “bug sweeping” or wiretapping is a service provided by qualified personnel to detect the presence of technical surveillance devices and to identify technical security weaknesses that can leak information or invade your privacy. This service is available to anyone in any location. If you have concern with any of these issues it is recommended that you contact us from an outside line away from the suspected “bugged” area of concern.

• What is email tracing and internet investigation?

Email and internet investigations usually involve the research to find the origin or location of an email. If you have concerns with whom you have been chatting with and have been a victim of fraud or experienced scams via the internet…Please call or agency so we can discuss the concerns you have and how we can solve it for you.

• Is it legal to investigate missing persons, perform surveillance, or acquire other background information about someone?

YES. We assure that our investigations are performed in a professional manner with in the guidelines of the law. All results and information given to our clients is strictly confidential. Also as an added benefit to you we can testify in court on your behalf as a result to our facts and evidence.

• What is quality control?

Quality control (also know as quality assurance) is to assure quality of work and customer service for small businesses and corporations.  The concept of company quality is the focus on management, people, and security.  This service is designed to measure the quality of service. A secret shopper (private investigator) is placed to act as a customer to interact with the business and or employees and report on their experience.